Success
Stories.

A leading hotel and hospitality group needed a clear, end-to-end view of how its B2B customers should be managed and engaged across Salesforce and Marketing Cloud — with sales data, booking processes and audience journeys scattered across teams, properties and systems.

An education sector customer called on Friday needing a full Education Cloud demo — core cloud plus four separate Experience Cloud portals — ready to present to their leaders by Monday end of day.

As part of ongoing service improvement, Seniors Rights Service wanted a more consistent, streamlined way for advocates to capture case detail across every client interaction — bringing together case notes, participants and interactions into a single, guided experience.

CF Queensland's membership onboarding relied entirely on manual staff intervention — Onboarding of prospective members would take upto 24 hours before their enrolment.

After 13 years of NPSP, Seniors Rights Service faced fragmented data and technical debt that hindered their critical advocacy work for older people.

Sammy D Foundation faced disconnected digital systems and massive administrative burdens that hindered their mission of supporting at-risk youth.