Agentforce Certified Partner

AI native Salesforce partner Driving Nonprofit & Public Sector with Limitless Service Delivery

As one of the few Salesforce CTA-led consulting firms in Australia, we specialize in helping mission-driven organisations deliver exceptional constituent experiences through Agentforce AI and intelligent automation.

2023
Operating Since April
Expert
CTA-Led Team
AI-First
Agentforce Specialists
5.0 ⭐
Perfect Client Rating
Salesforce Consulting Team
5.0 Client Rating
Trusted by Australian Organisations
1 of 30
CTAs in AU
About Zenyus

Australia's Nonprofit & Public Sector Salesforce Specialists

Since April 2023, we've partnered with non-profits and public sector Organisations across Australia to build intelligent, scalable Salesforce solutions. Our expertise in Agentforce AI, Einstein Bots, and Omnichannel Service Automation helps you serve more people with fewer resources — so you can focus on what matters: your mission.

Our Mission

To eliminate capacity as a barrier to impact. We equip Australian nonprofits and public sector organisations with AI-powered digital labor that extends their ability to serve communities—delivering outcomes that were previously impossible with traditional staffing and budgets.

Purpose-Sector Exclusive

Nonprofits and public sector only. We don't just understand your constraints, we've solved for them.

Agentic AI, Not Just Automation

Moving beyond workflows to autonomous agents. Deploy agents that work weekends, handle spikes, and scale instantly.

Established 2023

Operating in Australia since April 2023 with rapid growth

Australia & New Zealand

Serving enterprise clients across both markets

CTA Certified

Elite CTA Leadership - One of just 30 in Australia

Wondering what's Zenyus?

Zen + Genius = Zenyus! Mindful Salesforce innovation with brilliant execution from catalysts of change.

Certifications & Partnerships

Salesforce Consulting Partner
Pledge 1%
Our Expertise

Salesforce Certifications

Deep technical expertise across the Salesforce platform — with specialized focus on Service Cloud, AI, and constituent engagement.

Certified Technical Architect

Certified Technical Architect

Application Architect

Application Architect

System Architect

System Architect

Integration Architect

Integration Architect

Platform Data Architect

Platform Data Architect

Sharing and Visibility Architect

Sharing and Visibility Architect

Development Lifecycle and Deployment Architect

Development Lifecycle and Deployment Architect

CRM Analytics and Einstein Discovery Consultant

CRM Analytics and Einstein Discovery Consultant

Identity and Access Management Architect

Identity and Access Management Architect

Nonprofit Success Pack Consultant

Nonprofit Success Pack Consultant

Sales Cloud Consultant

Sales Cloud Consultant

Service Cloud Consultant

Service Cloud Consultant

Omnistudio Consultant

Omnistudio Consultant

Experience Cloud Consultant

Experience Cloud Consultant

Platform Developer I

Platform Developer I

Platform App Builder

Platform App Builder

Administrator

Administrator

Administrator II

Administrator II

AI Associate

AI Associate

Our Services

Salesforce & AI Consulting to Unlock Faster Growth and Smarter Decisions

From strategic advisory to custom AI solutions, we deliver enterprise-grade Salesforce services that transform your business operations and drive measurable results.

Salesforce Advisory
Salesforce Advisory
Maximize ROI with tailored roadmaps that cut costs and improve adoption with CTA-level expertise.

Key Features:

Strategic Planning
Architecture Review
ROI Optimisation
Platform Assessment
Strategy & Architecture as a Service
Strategy & Architecture as a Service
Top level Salesforce architecture expertise on-demand to ensure your platform remains scalable, secure, and aligned with evolving business needs.

Key Features:

Scalable Design
Integration Architecture
Performance Optimisation
Innovation Enablement
Salesforce Implementation
Salesforce Implementation
From 6-month deployments to 30-day go-lives tailored to your industry-specific requirements.

Key Features:

Full Implementation
Data Migration
System Integration
User Training
Salesforce Managed Services
Salesforce Managed Services
Our managed services ensure peak performance, faster issue resolution, and continuous improvements—so your teams can focus on growth while we handle the complexity.

Key Features:

Proactive Monitoring
Enhancement & Optimisation
User Support & Training
Flexible Resourcing
Salesforce Product Development
Salesforce Product Development
Custom applications and integrations designed to extend Salesforce capabilities for your unique business needs.

Key Features:

Custom Apps
API Integration
Third-party Connectors
Mobile Solutions
AI Consulting & Engineering
AI Consulting & Engineering
Enhance decision-making with AI-powered solutions that improve forecasting, automate workflows, and personalize customer journeys

Key Features:

Custom AI Solutions
LLM Integration
Cloud AI Services
Intelligent Automation

Ready to Transform Your Salesforce Strategy?

Let our Certified Technical Architect guide your digital transformation with proven expertise and strategic insights tailored to your industry.

Industry Expertise

Salesforce Solutions Tailored to Your Industry

Deep domain expertise across key industries, delivering tailored Salesforce solutions that address your specific operational challenges and regulatory requirements.

Non-Profit Organisations
Expert of NPSP to NPC Migration and specialize Salesforce based solutions for mission-driven Organisations to maximize social impact.

Key Benefits:

Donor & Fundraising Management with Salesforce NPSP and NPC
Personalized Engagement Journeys
Automated Volunteer Coordination
NPSP to NPC Migration
Home Health Services
Comprehensive providers, service management and care coordination solution delivery for home healthcare providers.

Key Benefits:

Patient Care Management & Portals
Service Scheduling with Field Service
Compliant Care Management Workflows
Real-Time Compliance Tracking
Aged Care Providers
Tailored solutions for aged care providers to enhance resident care and operational efficiency.

Key Benefits:

Intake and Service Management
Centralized Care Planning on Health Cloud
Provider & their Services Management
Regulatory Compliance Reporting
Public Sector
Secure, compliant, and citizen-centric solutions for government agencies to enhance public service delivery.

Key Benefits:

Citizen Service Management
Grant Management System
Regulatory Compliance & Security
Inter-agency Collaboration

Your Industry, Our Expertise

With deep understanding of your industry's unique challenges and compliance requirements, we deliver Salesforce solutions that drive real business transformation.

10+
Industry Projects Completed
4
Core Industries
99%
Client Success Rate
25+
Years Experience
Leadership Team

Salesforce Excellence Through Proven Leadership

Led by Australia's most elite Salesforce professionals, including one of only 30 CTAs nationwide, delivering transformational results for enterprise clients across the region.

Gourav Sood
Certified Technical Architect
1 of 30
CTAs in Australia

Gourav Sood

Founder & Director

Credentials & Achievements

Salesforce Certified Technical Architect (CTA)
3x Trailhead Ranger
19+ years in enterprise technology, 10+ years Salesforce
Tech Leader of Cross-industry (Finance, Public Sector, Health, Non-Profit)
CTA Coach and Mentor
Community Speaker

Core Specialties

Enterprise Architecture
Multi-Cloud Architecture
Strategic Consulting
Agentforce and AI expert

Certified Excellence

Our team maintains 50+ active Salesforce certifications including elite specialisations like CTA, Application Architect, and System Architect.

Proven Track Record

Successfully delivered 20+ implementations with 99% client satisfaction rate and zero failed projects.

Innovation Leadership

Pioneer adopters of Salesforce AI, Agentforce, and Data Cloud, with certified expertise, ensuring future-ready solutions.

Client Success

What Our Clients Say

Trusted by leading Organisations across Australia for enterprise Salesforce solutions that deliver measurable results and transform business operations.

"Working with Zenyus has been an exceptional experience. Their team is responsive, adaptable, and highly knowledgeable about Sales, Service, and Marketing Cloud within the Hospitality and Travel industry. The level of communication and quality of engagement from the Zenyus team were outstanding. They have some of the best talents in the business, making it a pleasure to collaborate with them. If you seek quality service, I highly recommend working with Zenyus. We look forward to continuing our partnership in the future"
Vishal P
Technology Director
"Working with Zenyus has been a highly positive experience. The team demonstrated exceptional responsiveness, adaptability, and deep knowledge of the Salesforce platform, particularly within the Salesforce.org industry. Their level of communication and overall engagement was outstanding, reflecting the calibre of talent they bring to the table. We look forward to continuing our partnership with Zenyus and highly recommend their services to those seeking quality and expertise."
Scott M
CEO
"Working with Zenyus has been a truly transformative experience for our team. They consistently demonstrate a deep understanding of Salesforce, not only providing expert advice and best practices but also delivering tailored solutions that have significantly improved our business processes. Their commitment to understanding our unique needs and translating them into practical, effective functionalities is what sets them apart."
Jana A
Salesforce Project Lead
Get in touch

Ready to Transform Your Salesforce Journey?

Let's discuss how we can help drive your digital transformation. Get in touch for a strategic consultation tailored to your industry needs.

New South Wales

Suite 4.03, 7 Maitland Place
Norwest, NSW 2153

South Australia

217 Flinders Street
Adelaide, SA 5000

India

Jaipur, Rajasthan

Email
hello@zenyus.ai
Business Hours
Mon-Fri 9:00-17:00 AEST
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